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100% Satisfaction Guarantee

30 Day Money Back Guarantee - no questions asked 1 Year warranty

At we are proud to back all of our products with our 100% Customer Satisfaction Guarantee. We stake our reputation on every transaction! We guarantee:

  • That you will experience superior customer service.
  • That you will be 100% satisfied with any product that you purchase or your money back, no questions asked (within 30 days of purchase).
  • That you will receive a one-year warranty against defects on all of our products. *

* Our products carry a one-year warranty from the original purchase date against defects in material and workmanship. In order to return a product, please go to Product Returns.

Are eBatts prices the lowest?

Our prices are very competitive and we guarantee that you will always receive good value when purchasing from However, we are not always the least expensive guys on the block. Why? Well, because batteries are just like anything else:

  • You get what you pay for
  • The cost of a battery depends on the quality of its design components
  • The quality, safety and functionality testing that has been put into developing the battery affects the price of the battery

Why not buy a cheap battery?

  • SAFETY - Some manufacturers reduce the cost of their batteries by taking short cuts. Their batteries lack certain safety features that all good batteries should have: protection against over-charging, short circuits and over-heating. Batteries that do not have these built-in protection mechanisms have a much higher chance of melting, catching fire or even exploding. Remember, batteries are energy containers. If that energy is misdirected it can cause damage and even injuries. Hi-Capacity® brand batteries sold by use all of the proper protections to ensure that the batteries operate safely, every time.
  • QUALITY - The amount of energy that a battery can give depends on the quality of the cells inside. Cheap batteries have low quality cells resulting in low capacity. What does that mean to you? Your device will not run as long when using battery power. Hi-Capacity® batteries are guaranteed to meet or exceed your original battery’s power specifications. All of our products carry an unconditional satisfaction guarantee.
  • LIFE CYCLES - The performance of all rechargeable batteries declines over time. However, some batteries (you guessed it, usually the cheap ones!) will decline much faster than others, resulting in a dead battery after just a few months. Hi-Capacity® brand batteries carry a full one-year warranty and will generally last much longer than that.

So, sometimes it’s worth paying a little more. You get what you pay for!

Any questions regarding our products? Please feel free to contact us: [email protected] or by calling customer service toll-free at 877.432.2887 or International 805.437.7766.

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